Return & Refund Policy
VyomVeda Wellness Private Limited
Last updated: 09/01/2026
Thank you for shopping with VyomVeda Wellness Private Limited (“VyomVeda”, “we”, “our”, “us”). We value your trust and strive to provide high-quality Ayurvedic and wellness products. Please read our Return & Refund Policy carefully.
1. General Policy
Due to the nature of Ayurvedic, herbal, and health-related products, we follow strict quality and hygiene standards. Therefore:
Opened, used, or partially used products are not eligible for return or refund
Products once sold cannot be resold or reused for safety reasons
2. Eligible Cases for Return / Replacement
A return or replacement may be accepted only in the following cases:
You received a damaged product
You received a wrong product
The product was missing items in the package
📌 You must inform us within 48 hours of delivery with proper proof.
3. Conditions for Return Approval
To be eligible for return or replacement:
Product must be unused, unopened, and in original packaging
Original invoice or order ID must be provided
Clear unboxing video and photos are mandatory as proof
Return request must be approved by VyomVeda Wellness support team
We reserve the right to reject any request if the product shows signs of use or tampering.
4. Non-Returnable & Non-Refundable Items
The following are not eligible for return or refund:
Opened or used products
Products damaged due to misuse or negligence
Orders placed under discounts, offers, or promotional schemes
Change of mind or incorrect address provided by the customer
Delays caused by courier partners or external factors
5. Refund Policy
Approved refunds will be processed within 7–10 working days
Refunds will be credited to the original mode of payment
Shipping and COD charges (if any) are non-refundable
In case of partial refund, applicable deductions may apply
6. Cancellation Policy
Orders can be cancelled only before dispatch
Once the order is shipped, cancellation is not possible
To cancel an order, contact us immediately after placing the order
7. Exchange Policy
Exchange is allowed only for damaged or incorrect products
Replacement will be dispatched after quality verification
If the product is out of stock, a refund or alternative solution may be offered
8. Important Health Disclaimer
VyomVeda Wellness products are Ayurvedic wellness supplements, not medicines.
Results may vary from person to person
Refunds are not applicable due to lack of expected results
Always consult a healthcare professional before use
9. Shipping Responsibility
Customers are advised to check the package at the time of delivery
Do not accept damaged packages without recording proof
VyomVeda is not responsible for delays caused by courier companies, natural calamities, or government restrictions
10. Contact Us
For any return, refund, or cancellation request, please contact:
VyomVeda Wellness Private Limited
📍 Plot No. 20, Block-H-1/A, Sector-63,
Gautam Buddha Nagar, Noida – 201301, Uttar Pradesh, India
📞 Customer Care: +91 98119 86117
📧 Email: care@vyomvedawellness.com
🌐 Website: www.vyomvedawellness.com
